Payment and refund guarantee

You can pay by bank card (Visa, Mastercard, etc.) or by any other method offered in the Stripe payment form. Your card can be in any currency — your bank converts the amount to euros.

Payments are secured by Stripe: card details are entered in Stripe's form and never reach the school. Access to the course opens automatically right after payment, and a sign-in link is sent to the email you gave at checkout.

We refund the full price on your first request, as long as you ask in time:

• Courses — within 14 days of payment. If you pay in instalments, the period starts from the first payment.
• Online events — within 3 days of the event starting.
• Live events — within 1 day after the event ends.

The guarantee does not apply once you have moved on to the next module of the course, and it does not cover demo access.

• Write to jewelryart.education@gmail.com with your full name, the email you paid with, the course name and, if you like, the reason.
• We reply within 24 hours.
• We refund to the same card via Stripe no later than 14 days after your request; banks usually credit it within 5–10 business days.
• Once refunded, access to the course is closed.

The school's guarantee does not limit your legal rights. By law you may withdraw from a digital-content purchase within 14 days, but that right is lost once you choose to start the course immediately after paying. That is why the school offers its own guarantee, which still applies after you have started, within the conditions above.